By Robyn Ironside
A BRISBANE dry cleaner was left a legal headache when a plastic shirt labelled "dry clean only" melted, destroying 22 other garments.
Emmanuel Londy of Mayfair Dry Cleaners was furious when a ladies top marked "dry clean only" literally melted, destroying everything else in the load at his Hawthorne factory.
Faced with a $4000 replacement bill and 22 very unhappy customers, Mr Londy hired textile technologist Steven Pyott to wring out the truth.
Mr Pyott found the top should not have been dry-cleaned "under any circumstances" because of a black plastic trim.
"The trim simply dissolves in perchlorethylene solvent which is what dry cleaners use. In this instance, the manufacturer is responsible for the damage to the top and all the other garments damaged," Mr Pyott said.
But the Australian importer of the top, New Twist Pty Ltd, initially offered just 30 per cent of the claim. Continued...
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